Terms and Conditions

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1. Scope

These terms govern the sale of travel services (tours, transfers, activities, accommodation and events) by HIS France DMC to professional clients and travellers.

2. Bookings and confirmation

A booking is confirmed once HIS France DMC has issued a written confirmation and the agreed deposit has been received.

3. Prices

Prices are quoted per person or per group as indicated on each proposal, in euros, and may be revised in the event of significant changes in taxes, fuel costs or exchange rates.

4. Payment terms

Deposit and balance dates are stated on each confirmation. Services cannot be delivered until payment has been received in full.

5. Cancellation and amendment

Cancellation charges apply according to the schedule set out in each confirmation. Amendments are subject to availability and may incur additional costs.

6. Liability and insurance

HIS France DMC acts as a destination management company and is insured for professional liability. Travellers are strongly advised to hold personal travel insurance.

7. Complaints

Any complaint must be addressed in writing to dmc-fr@his-world.com within 30 days of the end of the services.

8. Governing law

These terms are governed by French law. The courts of Paris have exclusive jurisdiction.